Water Softener Installation and Repair in Moncton

A licensed, insured plumber finds the cause first, explains your options and gives you upfront pricing before any work starts. Call +1 (506) 306-2963.

What softener installation and repair includes

A softener is plumbing work first. It needs to be tied into your water line and to a drain, and it has to be set up so it can be serviced.

If you already own a softener and it was installed by someone else, we can still look at it. Bring the model name and any manual you have.

• Installing a new water softener on your main water line
• Connecting the drain line for the softener
• A bypass, so water can still flow if the unit is being serviced
• Repairing or replacing a softener that has stopped working
• Explaining how the unit works and how to care for it

Options compared plainly

Before buying, ask whether you need a softener at all. These are the real choices.

Be wary of any quote that skips the question of whether you need a softener. The price starts after that question has an honest answer.

• Do nothing: if you see no scale and no soap problems, you may not need one.
• Repair the softener you have: if it is not regenerating, leaking or leaving hard water behind, a repair may cost far less than a new unit.
• Replace it: an old, failing unit that has been repaired before is usually better replaced.
• Install a new one: the right answer when scale is building up on fixtures, in the kettle or in the water heater, or when soap and shampoo do not lather.

What drives the cost

Water softener installation starts from $1,200. The unit is part of that, and the rest depends on your house.

A tight utility room, a long run to the drain or old galvanized pipe near the water line can all add to the work. We look at the space before giving you a price.

• The softener you choose and its size
• Where it sits and how far it is from the main water line and a drain
• The condition of the nearby pipes and shut-off valves
• An electrical outlet within reach of the unit
• Whether the job is a new install or a repair

Local conditions

The City of Moncton treats Turtle Creek surface water for Moncton, Dieppe and Riverview. Its treatment removes suspended solids, colour, bacteria, organics, iron and manganese, and adjusts the water chemically to reduce corrosiveness to metal pipes (City of Moncton, Water Quality and Services). A phosphate blend has been added since January 30, 1998 to form a thin protective coating inside pipes (same City page).

A softener works on your side of the meter, after that treatment. Whether your home needs one is a question about your own water, and the signs are scale on fixtures, a crust in the kettle and soap that will not lather. We do not guess at your water from the street address.

Because iron and manganese are part of the City's treatment, a rusty stain in your fixtures can also point to your own old pipes rather than the supply. That is one of the things we check before recommending equipment.

Warranty and what to expect

You call, we answer and the appointment is booked. The plumber looks at where the softener will go, checks the water line and drain, and gives you the price before any work starts. When it is installed we check every connection for leaks and show you the settings and the bypass.

Softeners carry the maker's warranty. Ask when you book and we will tell you what applies to your job.

A softener is not an emergency, so we book it for a time that suits you. If the unit is leaking onto the floor, though, call right away and close the bypass.

Care afterwards

A softener is low-maintenance, not no-maintenance.

Write the install date on the unit and keep the paperwork. If it starts to act up, the date and model tell us a lot before we arrive.

• Keep the salt level up if your unit uses salt
• Check the brine tank now and then for a hard crust or bridge in the salt
• Know where the bypass valve is
• Call if the water starts to feel hard again, or if you see leaks at the unit or the drain line